Shipping & Returns
SHIPPING POLICY
Shipping
We ship WORLDWIDE! All orders are shipped from Clearwater, Florida.
All orders are shipped via USPS. Tracking number will be provided once shipped.
Free shipping on all U.S. orders $20 and over!
Processing time
The time needed to prepare order is 1-3 business days.
Customs and Import Tax
Buyers are responsible for any customs and import tax that may apply. We are not responsible for delays due to customs.
Return & Exchange Policy
Although, we're confident that you will be satisfied with your purchase, we understand things can happen along the way. We gladly accept returns of unused, unopened, products within 30 days of delivery.
Please email us at info@wildessencesoaps.com with your order number, and RETURN on the subject line, and provide us the reason for refund prior to returning any products to us within 14 days of delivery. Refund for items returned will be issued through original payment method.
If you have used the product, and not satisfied, we can issue a store credit.
We kindly ask that customer's pay for shipping for their returns.
If your item arrived damaged, please reach out to us at info@wildessencesoaps.com .
Exchanges
We do not accept exchanges on any products.
Please contact us at info@wildessencesoaps.com if you encounter any problems with your order.
Changes or Cancelling orders.
We do not accept cancellations.